Your membership includes:

1.Choose Your Service (2 total):

You can redeem two (2) Basic Maintenance services, or

two (2) Tyre Replacements, or

one (1) of each — any combination.

*Each Tyre Replacement covers one tyre only (inner or outer, front or rear).*

2.1x Free Brake Pad Replacement (Parts + Labour):

– Available once per year

– Applies to standard brake systems only (modifications excluded)

$50 OFF your next scooter or e-bike purchase (valid within 12 months of membership)

3.Top Priority Handling:

– Your service jobs will be prioritized over Basic members and non-members.

4.Nationwide Coverage:

– Drop-off available in cities with HoneyWhale stores.

– Shipping accepted, with round-trip costs paid by customer.

5.Valid for 12 Months:

– No refunds, no credit for unused services, and no carryover.

– Membership is non-transferable and linked to the original purchaser.

6.Estimated Total Value:

$230–410+ depending on tyre, service, and brake parts used.

7.Important Note:

Your scooter must be in working, rideable condition for services to be performed.

Faulty, unsafe, or non-functional vehicles must be repaired separately before any membership services can be used.

Why Join a HoneyWhale Membership?

– Basic Membership provides over $150–$350 in value — save more than 30%.

– Premium Care Plus delivers up to $410 in value — save up to 40% and enjoy priority service.

Membership Purchase Eligibility

– Membership must be purchased within 7 days of purchasing a new scooter or e-bike from HoneyWhale.

– Memberships cannot be applied retroactively to scooters or bikes purchased more than 7 days prior.

– This policy ensures memberships are used as a proactive support plan and not for retroactive service coverage.