Maintenance & Care

Keep Your E-Scooter & E-Bike in Top Condition

Why Maintenance Matters

Proper maintenance is essential to ensure the safety, reliability, and longevity of your electric scooter. Many issues we receive through after-sales support are caused by avoidable wear and tear.

Pro Tip: Regular maintenance not only keeps your device running smoothly but also saves you money on repairs in the long run.

Essential Maintenance Checklist

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Task Maintenance Tip Frequency
Clean the scooter Use a damp cloth; avoid spraying water directly onto motor or battery Weekly
Tires Check air pressure. Look for cracks or excessive wear. Inflate as needed Every 2 weeks or 200KM
Brakes Test responsiveness. Adjust if soft or squeaky. Replace worn brake pads Before every ride
Battery Charge regularly. Avoid full discharges. Store at 50–70% if unused After each ride
Folding Mechanism Check for looseness. Apply silicone lubricant to moving parts Every 1–2 months
Bolts & Screws Inspect handlebar, stem, folding lock. Tighten any loose components Weekly
Water Exposure Dry off scooter if used in rain. Don't store wet After rain use
Charger Use original charger -
Bike Chain Lubricate the bike chain Every 100-150KM
Bike Gear Shifting Derailleur inspection Monthly
Bike Pedals Arms Tighten any loose components Monthly
Storage Store indoors in a dry place, avoid direct sunlight and moisture -

Battery Maintenance: Lithium batteries last longest when stored around 50% charge. Avoid storing your device in extreme temperatures.

Maintenance Video Tutorials

Watch quick tutorials for simple at-home maintenance:

Honey Whale Electric Scooter C1 Pro Maintenance Solution

154 sec

Honey Whale Electric Scooter E9 MAX Maintenance Solution

114 sec

Honey Whale Electric Scooter E9 PRO Maintenance Solution

106 sec

Honey Whale Electric Scooter G2 PRO Maintenance Solution

140 sec

Honey Whale Electric Scooter H2 Dual Maintenance Solution

149 sec

Honey Whale Electric Scooter H3 Maintenance Solution

152 sec

Honey Whale Electric Scooter M2 MAX Maintenance Solution

138 sec

Honey Whale Electric Scooter M2 MAX B Maintenance Solution

141 sec

Honey Whale Electric Scooter T4-A/T4-B Maintenance Solution

131 sec

Honey Whale Electric Scooter T4-A / T4-B Seat Installation Guide

168 sec

Common Mistakes to Avoid

Important Notice: Neglecting maintenance can lead to device damage, safety hazards, and voided warranties.

Can I use the scooter without charging it first?

Please avoid this. For optimal battery health, fully charge the battery before first use.

Is it okay to ride in the rain?

We advise against riding in heavy rain or through puddles. Water damage is not covered under warranty.

The scooter feels slow. Is battery broken?

Check tire pressure first. Low pressure is a common cause of reduced speed.

Can I leave scooter in hot car?

Avoid this. High temperatures can damage the battery and shorten lifespan.

Forgot to turn off overnight?

It's best to power off when not in use to prevent battery drain.

Used third-party charger?

Always use the charger provided to avoid damage or safety risks.

Ride with a passenger?

Only if designed for two people. Overloading damages motor and frame.

Ignore unusual noises?

Don't ignore them. Stop using and contact support immediately.